Get Quick Access to Navigate Support Videos and Documents
Whether you are setting up a new EMS or Fire course or preparing for the first day of class, Navigate has everything you need to engage your students and help them learn and succeed. The platform brings together digital course materials, instructor resources, assignments, quizzes, Gradebook tools, student activity tracking, and other teaching and learning resources in one place.
To make it easier to find the help you need, Jones & Bartlett Learning offers a self-serve Navigate Instructor Support page with training videos, step-by-step documents, and a complete Instructor Training Manual. These resources are available anytime, so you can get answers before class, between sessions, or while building your course.
What Is Navigate?
Navigate is Jones & Bartlett Learning’s digital learning platform, built for EMS and Fire instructors to support teaching, student engagement, and course management. Depending on the course and package, Navigate may include an interactive eBook, student practice activities, assessments, instructor resources, reporting tools, TestPrep, lectures, simulations, and other course materials.
For instructors, Navigate can help streamline tasks such as organizing content, creating assignments, monitoring student progress, and using Gradebook tools. For students, Navigate provides access to digital course materials and learning activities that support preparation, practice, and review.
Find the Navigate Help You Need, When You Need It
The Navigate Instructor Support page is organized to help new and experienced instructors quickly find resources by topic.
The page includes a complete Navigate Instructor Training Manual, which you can download for a broader overview or jump directly to the topic that applies to your question.
Getting Started in Navigate
If you or your students are new to Navigate, the support page will get you up and running quickly. Instructors can find guidance on logging in, redeeming access codes, resetting passwords, adding other instructors, requesting course copies, and managing user accounts.
Having one place to direct students and colleagues can help reduce back-and-forth questions and keep the course launch process moving.
Build, Customize, and Manage Your Course
Once you are in your course, Navigate helps you organize and customize the learning experience. The Instructor Support page will help you set your local time zone, create custom course topics, move or rearrange course content, add files or links, hide items from students, apply access requirements, and use eBook groups to share notes with your class.
The support page also helps you create quizzes and assignments, edit quiz settings, add questions, set due dates or time limits, manage attempts and grading, apply quiz exceptions, grade submissions, and use the annotation tool.
Track Progress and Support Student Engagement
Navigate makes it easy for instructors to monitor student performance and activity throughout the course. Learn to set up the Gradebook, enter or change grades, create manually graded items, exporting Gradebook data, enable course activity completion tracking, verify individual student activity, and review eBook analytics.
Instructors can also learn how to quickly message students, use the course calendar, manage notifications, post announcements, create discussion forums, and set up online attendance tracking.
The Navigate Instructor Support page is designed to help you find clear, task-focused guidance whenever you need it.
Visit the Navigate Instructor Support page to download the complete training manual or jump to support videos and documents to prepare for a successful course.
Course Access & Enrollment
- How to Add Other Instructors to my Navigate Course
- How to Unenroll Students
- How to Request a Course Copy
- How to Personalize and Manage My User Account
General Course Setup
- How to Set My Local Time Zone
- How to Create Custom Course Topics or Sections
- How to Move and Rearrange Course Content
- How to Add My Own Documents or Files
- How to Delete a Course Item
- How to Retrieve a Deleted File or Resource
- How to Hide Items from My Students
- How to Gate Student Progress and Apply Access Requirements
- How to Edit Item Names or Labels
- How to Embed a Video within the Course
- How to Add a Link to an External Website
- How to Set Up eBook User Groups for Note Sharing
- How to Set Up Course User Groups
Testing & Quizzing
- How to Create a Quiz
- How to Edit Quiz Settings or Contents
- How to Review and Change Student Results on a Quiz
- How to Set Quiz Due Dates and Time Limits
- How to Manage How Questions are Displayed and Answered
- How to Set the Number of Attempts and How the Quiz is Graded
- How to Manage Results and Feedback for Students
- How to Create a Custom Question
- How to Apply Quiz Exceptions for Individual Students
- How to Print a Quiz
- How to Add Questions to a Quiz
- How to Review Test Item Analysis
- How to Use the Regrade Function
- How to Interpret Navigate’s Test Item Analysis Results
Assignments
Discussion Forums
Student Activity
- How to Enable and Apply Course Activity Completion Tracking
- How to Verify or Track Individual Student Online Activity
- How to Track Time that my Students Spend in the Course
- How to Review eBook Analytics
Gradebook
- How to Enter or Change Grades in the Gradebook
- How to Set Up the Gradebook
- How to Set Up a Weighted Gradebook
- How to Export the Gradebook
- How to Create a Manually Graded Item
- How to View the Gradebook
Communications
- How to Message My Students
- How to Use the Course Calendar
- How to Manage Course Notifications
- How to Set Up a Live Course Chat
- How to Post Course Announcements
Special Resources
Training Manual
Getting Started
- Student First Day of Class
- How to Log in to Navigate
- Redeem an Access Code as a New User
- Redeem an Access Code as an Existing User
- Redeem a FISDAP Access Code and Create a New FISDAP Profile
- Reset My Password
- How to Personalize and Manage My User Account
- How to Change My Time Zone
General Course Tasks
- How to Download the Audiobook
- How to Use the eBook as an Instructor
- How to Use the eBook on a Mobile Device Offline
- How to Take a Quiz
- How to Review My Quiz Results
- How to Submit an Assignment
- How to Use TestPrep
- How to Use Interactive Lectures
- How to Download and Complete Fillable PDFs on PC
- How to Download and Complete Fillable PDFs on Android
- How to Download and Complete Fillable PDFs on iOS
Need Additional Technical Support?
Jones & Bartlett Learning Technical SupportU.S. Toll Free: 1-800-832-0034 (option #2)
Main Switchboard: +1-978-443-5000
Monday - Friday, 8:30am-8:00pm Eastern Time