Accessibility

Jones & Bartlett Learning is committed to providing accessible content for our customers by building products that are flexible, and by providing practical accommodations to our products for students with learning differences.

Web Accessibility

If you are having trouble accessing this website or parts of it, please call 1-800-832-0034 or email [email protected] for assistance.

Accessibility Requests to Jones & Bartlett Learning, LLC from post-secondary institutions located in the United States or Canada:

Please submit all requests through AccessText Network at http://www.accesstext.org/

Accessibility Requests to Jones & Bartlett Learning, LLC from non-post-secondary institutions, such as fire academies EMS training facilities and/or career and technical education centers/programs OR institutions located outside the United States and Canada:

Jones & Bartlett Learning, LLC provides electronic files, at no charge, to Disability Student Services (DSS) offices upon request for qualified students with a disability (as determined by the DSS). Requests must come from the institution's designated accessibility officer or legal entity authorized to act on behalf of the institution. Files will only be provided to the requesting institution. Requests directly from students will not be processed.

The textbook being requested may already be in an accessible format. Please check the following resources before submitting a request to Jones & Bartlett Learning:

• The American Printing House for the Blind | www.aph.org.
  - For a list of other sources: louis.aph.org
• Learning Ally | www.learningally.org
• The National Library Service for the Blind and Physically Handicapped (NLS) | www.loc.gov/nls

While Jones & Bartlett Learning uses commercially reasonable efforts to make provided materials accessible, due to certain technological barriers related to converting content, unexpected errors may be made during conversion processes. All content is delivered "as is", and, in addition to all other applicable terms and conditions, Jones & Bartlett Learning makes no warranty as to its use or performance.

Requests fulfilled directly by Jones & Bartlett Learning are typically delivered via FTP in a .ZIP archive. Login information and instructions are supplied via the email address submitted in the request. If the requested files have not been received within three weeks of the request, please contact Jones & Bartlett Learning. Jones & Bartlett Learning is not responsible for lost or blocked email transmissions.