Please note: We will be conducting our annual physical inventory from Thursday, February 25th through Tuesday, March 2nd.
Orders placed during this time will ship on or after March 2nd. We will continue to process and deliver access codes for digital products (Navigate, Navigate eBooks, etc.) purchased during this time.
Contact Us
Need technical support? Select a button below to get started.
Select your location on the map below to find your PSG Sales Representative(s).
Customer Service
To place an order, or to inquire about the status of your order, please contact the Jones & Bartlett Learning Public Safety Group Customer Service Department. You can reach our Customer Service Department by calling 1-978-443-5000 (option 1) or emailing [email protected]
Technical Support
If you’re having technical issues with our products, please call us Monday - Friday, 8:30am-8pm Eastern at 1-978-443-5000 (option 2), email us at
[email protected], or go here.
Alternatively, if you are an approved instructor and require help with a Navigate course or other digital resource, please call our Instructor Hotline at 1-978-579-8140.
Mailing Addresses
Jones & Bartlett Learning
5 Wall Street
Burlington, MA 01803
[email protected]
Jones & Bartlett Learning, LLC
P.O. Box 417289
Boston, MA 02241-7289
Jones & Bartlett Learning
905 Carlow, Unit B
Bolingbrook, IL 60490