How Can We Help?

Questions regarding our products and instructor resources?
We’re here to help.
Explore Our Frequently Asked Questions


Customer Service

Looking to place an order or get help on an existing order? Our Customer Service team is on-hand to assist.

Contact Customer Service

Technical Support

Get help on things like logging-in, redeeming an access code, and troubleshooting other technical issues.

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Account Manager

Connect with your Account Manager to request a desk copy, review copy, instructor resources, or to learn more about our products and learning solutions.

Contact Account Manager

International Contacts

Outside the U.S.? We have agents worldwide to help you find the content and learning solutions you need.

Find International Contact

Customer Service

Frequently Asked Questions:

Placing or Inquiring About an Order:

or 800-832-0034 (option 1)
8:30am to 5:00pm EST M-F

Request Invoice Copies:
[email protected]
or 800-832-0034 (option 3)

Learn More

Mailing Address:
Jones & Bartlett Learning
25 Mall Road
Burlington, MA 01803

Payment Address:
Jones & Bartlett Learning, LLC
P.O. Box 417289
Boston, MA 02241-7289

Account Manager

Please Select the Appropriate Content Area and State to Contact Your Account Manager.

International Contacts

Please Select Your Region to Contact Your Representative.