Contact Us

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Select your location on the map below to find your PSG Sales Representative(s).

Customer Service

To place an order, or to inquire about the status of your order, please contact the Jones & Bartlett Learning Public Safety Group Customer Service Department. You can reach our Customer Service Department by calling 1-978-443-5000 (option 1) or emailing [email protected]

Technical Support

If you’re having technical issues with our products, please call us Monday - Friday, 8:30am-8pm Eastern at 1-978-443-5000 (option 2), email us at [email protected], or go here.
Alternatively, if you are an approved instructor and require help with a Navigate course or other digital resource, please call our Instructor Hotline at 1-978-579-8140.

Mailing Addresses