FIRE - Public Safety Group a Division of Jones & Bartlett Learning

"Even under the challenging conditions brought on by Covid-19, PSG has continued upgrade platforms and supply quality products. The support staff has been really supportive and quick to respond, providing excellent customer service. Thank you for all your help in providing essential education materials in unprecedented times."

– Ryan Ockey, EMT Program Coordinator

"Even under the challenging conditions brought on by Covid-19, PSG has continued upgrade platforms and supply quality products. The support staff has been really supportive and quick to respond, providing excellent customer service. Thank you for all your help in providing essential education materials in unprecedented times.”
– Ryan Ockey, EMT Program Coordinator

"We have been using your products for our EMT program since 2017. The products are outstanding. And the service and support we have always received has been second to none. During COVID-19, your staff has provided us with customized learning products so we could continue to deliver high quality instruction to our students online. We appreciate the continued support and look forward to maintaining our great relationship with PSG."

– Scott Jaeggi, EMT Coordinator/Instructor

"We have been using your products for our EMT program since 2017. The products are outstanding. And the service and support we have always received has been second to none. During COVID-19, your staff has provided us with customized learning products so we could continue to deliver high quality instruction to our students online. We appreciate the continued support and look forward to maintaining our great relationship with PSG."
– Scott Jaeggi, EMT Coordinator/Instructor

"The products and LMS system are incredible and very user friendly. The support staff is very accommodating, and their customer service is the best in the industry. I highly recommend adopting their products."

– Matt Claffin, Fire Service Training Coordinator

"The products and LMS system are incredible and very user friendly. The support staff is very accommodating, and their customer service is the best in the industry. I highly recommend adopting their products.”
– Matt Claffin, Fire Service Training Coordinator

"I have used Public Safety Group resources in the classroom as an educator and for my personal growth for well over ten years. In my professional opinion, PSG has met and set the standard for educational resources."

– Chad Parlier, EMS Training Coordinator

"I have used Public Safety Group resources in the classroom as an educator and for my personal growth for well over ten years. In my professional opinion, PSG has met and set the standard for educational resources."
– Chad Parlier, EMS Training Coordinator

“Customer service is always great. I use Jones & Barlett for CPR safety training, and I would recommend it for other professionals in the training field.”

– Jill Brady, Emergency Care Administrator

“Customer service is always great. I use Jones & Barlett for CPR safety training, and I would recommend it for other professionals in the training field.”
– Jill Brady, Emergency Care Administrator

"The program has a lot of learning tools to help ensure you pass your tests. If you go through the slides, the term knowledge, and complete your readings, you are definitely going to pass the quizzes, and most importantly, the national test. Everything that Jones Bartlett provides for study tools outlines everything that will be on the test. If you are having any problems with the system, you can email or call, and the customer service reps are compassionate, helpful, and prompt."

– Brandy Bean, EMS Student

"The program has a lot of learning tools to help ensure you pass your tests. If you go through the slides, the term knowledge, and complete your readings, you are definitely going to pass the quizzes, and most importantly, the national test. Everything that Jones Bartlett provides for study tools outlines everything that will be on the test. If you are having any problems with the system, you can email or call, and the customer service reps are compassionate, helpful, and prompt."
– Brandy Bean, EMS Student

"The books hold so much detail and information. I feel very prepared to take the National Registry exam, and JB Learning online is extremely helpful and has a variety of resources to help study. Also, the customer service is really one of a kind. I called with a question about my membership and had zero wait time, and my question was resolved while we were on the phone! Great customer service is such a rarity. I am so thankful. Great program all around, I would happily recommend it."

– Mattie Maloney, EMS Student

"The books hold so much detail and information. I feel very prepared to take the National Registry exam, and JB Learning online is extremely helpful and has a variety of resources to help study. Also, the customer service is really one of a kind. I called with a question about my membership and had zero wait time, and my question was resolved while we were on the phone! Great customer service is such a rarity. I am so thankful. Great program all around, I would happily recommend it."
– Mattie Maloney, EMS Student

"The study helps in the online portal are GREAT. I have a substantial commute, and the audio chapters were very useful. Also, the flash cards were a big study help. All the online applications were easy to access and use."

– Chris Wachniuk, Fire Service Student

"The study helps in the online portal are GREAT. I have a substantial commute, and the audio chapters were very useful. Also, the flash cards were a big study help. All the online applications were easy to access and use."
– Chris Wachniuk, Fire Service Student

“This resource [EMT 11E] has been working extremely well for my EMT class. All of my instructors enjoy using J&B Learning to teach students. My peers also believe that J&B Learning works well because we get to learn a sufficient amount of content in an efficient and interactive manner.”

– Alison Christian, EMT Student

“This resource [EMT 11E] has been working extremely well for my EMT class. All of my instructors enjoy using J&B Learning to teach students. My peers also believe that J&B Learning works well because we get to learn a sufficient amount of content in an efficient and interactive manner.”
– Alison Christian, EMT Student

"The website [Navigate] has multiple different resources to set you up for success in learning course information! It has been very helpful and provides me with the ability to take my EMS course while still working a full-time job. For example, I can listen to the audiobook on the way to and home from work to review the information I have already read."

– Felicity Collier, EMS Student

"The website [Navigate] has multiple different resources to set you up for success in learning course information! It has been very helpful and provides me with the ability to take my EMS course while still working a full-time job. For example, I can listen to the audiobook on the way to and home from work to review the information I have already read.”
– Felicity Collier, EMS Student

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This expanded edition incorporates the latest recommendations from UL and NIST, and presents an extensive study of engine company fire ground operations.

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