Fire Service Communications (NFPA 1001)selected product title

NOTE TO RECERT SUBSCRIBERS: There is no additional fee to order this course. After you add this course to your cart and start the check-out process, the cost of this course will be removed before you complete the checkout process.If you don’t have a subscription to Recert yet, discover all that Recert has to offer here.

This Recert course focuses on the processes, techniques, and equipment of fire service communications that a fire fighter needs to master to ensure personal safety, smooth operations, and adequate incident reporting. It also describes the roles of the telecommunicator and dispatch. It discusses how to receive an emergency call, obtain necessary information, and initiate a response, as well as radio codes, emergency traffic, and basic incident reports.

After completing this course, the fire fighter will be able to:

• Describe the role of the communications center in the fire service.
• Describe the role and responsibilities of a telecommunicator.
• List the requirements of a communications center.
• Describe the equipment used in a communications center.
• Describe how computer-aided dispatch (CAD) assists in dispatching the correct resources to an emergency incident.
• Describe the basic services provided by the communications center.
• List the five major steps in processing an emergency incident.
• Describe how telecommunicators conduct a telephone interrogation.
• Describe how municipal fire alarm systems, private and automatic fire alarm systems, and citizens can activate the emergency response system.
• Describe how location validation systems operate.
• Describe the three types of fire service radios.
• Describe how two-way radio systems operate.
• Explain how a repeater system works to enhance fire service communications.
• Explain how a trunking system works to enhance fire service communications.
• Describe the basic principles of effective radio communication.
• Describe when to use plain language and how 10-codes are implemented in fire service communications.
• Outline the information provided in arrival and progress reports.
• Describe fire department procedures for answering nonemergency business and personal telephone calls.

Fire fighters who successfully complete the Fire Service Communications course are eligible for 1.5 hours of continuing education.